The Top Things You Should Do Before Calling Technical Support
Tuesday, April 29th, 2008How many times have you called a friend or technical support to solve a computer problem? Have you had problems describing your problem? Have you just told a tech person – It does not work without giving them anything else? Everyday some of my customers say that an application does not work, or their monitor was not on, or their printer did not print. Many of these were operator trouble. The top ten things listed below will benefit you and the person supporting you.